Monday, November 18, 2019
5 Ways to Make a Lasting Impression
5 Ways to Make a Lasting Impression 5 Ways to Make a Lasting Impression Over the course of my career, Iâve seen a broad spectrum of career successes. (And, well, failures.) And Iâve thought a lot about the causes of those outcomes. Why do some succeed faster than others? Why do some get opportunities and others donât? Why do some get stuck in their careers? The answer, Iâve found, to all of these questions is making a lasting impression. If you consistently make a positive, memorable impact on your boss, your co-workers, and even your employees, youâll increase your chances of getting hand-picked for the best opportunities when they come knocking, paving your way to career success. It may sound simple, but leaving that lasting impression takes a strategic approach. Here are five tips thatâll help you make your mark and be remembered over anyone else in the room. 1. Keep it Real I like the quote by Oscar Wilde that says, âBe yourself, everyone else is taken.â Sometimes, we get so caught up in trying to impress that we forget to show our true selves- we hold back opinions, squash our creative ideas, and downplay our personalities, all for fear of being judged. Recently, at a leadership program in San Francisco, I witnessed the opposite- and it was so refreshing. Several groups of leaders from across the company were asked to present their recommendations based on a real-life customer problem. Naturally, seven of the eight teams gravitated toward sending the best sales or marketing leader on their teams to deliver their recommendations. But not one team. Instead, they sent the least obvious pick- an engineering leader. To everyoneâs surprise, he took us all on an eye-opening customer journey laced with Star Wars metaphors. Some of his feedback was extremely revealing, but it was accepted very well because it was unfiltered. He came across as a creative problem solver with a sense of humor, and, needless to say, that presentation was the one that everyone remembered because it was authentic and brilliant. 2. Make Deposits, Not Withdrawals Just like a bank, every exchange or interaction that you have is like a deposit or withdrawal. People either feel energized after working with you- or exhausted. To make sure youâre in the former camp, examine the factors that contribute toward deposits. Are you easy to work with? Do you give the person with whom youâre speaking undivided attention? Do you support your team during peak periods of stress? Are you leaving conversations making others feel empowered, motivated, and energized? These are great leadership qualities that will help you grow your deposits. As I share this advice, one vice president that I work with comes to mind. Heâs known as a technology innovator and leads one of the largest teams at my company. He knows very well that positive emotion accelerates innovation. As such, he makes a concerted effort to leave conversations making people feel inspired. And they usually do. One easy tip that you can try today is giving the person you are speaking with your full attention. I often find people distracted in their own thoughts. When youâre having a conversation with someone, give your undivided attention and pay a close watch to your non-verbal gestures. Give eye contact, and donât get distracted by the 10 action items waiting for you (or your phone!). The more focused you are in your conversations, the more youâll get out of them, and the more deposits youâll make. 3. Get Comfortable With Pressure In the business world, people are defined by how they handle stress- itâs called âcope-ability.â Whether youâre presenting in front of a massive audience or dealing with a customer service crisis, nailing the pressure moments will define a lasting impression. So, pay attention to how you handle stress and pressure, and start getting comfortable with it. In fact, go out of your way to put yourself in uncomfortable situations. When you do this often enough, youâll be more immune to pressure when you are stress-tested- it just becomes more normal. I think itâs similar to muscle memory, where the act gets so routine, your body just goes into autopilot. Being in your comfort zone for too long only creates a situation that makes it easier for you to crack under pressure. But if youâre constantly in the âstretchâ zone, youâll create a habit of performing well no matter what the pressure level. 4. Be Bright, Be Brief, Be Gone This tip is something thatâs stuck with me from a coaching session I had a few years ago. Itâs all about being an expert in your line of work and presenting your ideas in a succinct and simple way. First, you need to know what youâre great at, not what youâre good at. And when you know what that is, donât be afraid to offer solutions and bring value to discussions. Whether youâre presenting at a meeting or having an impromptu chat with your boss, nail your point with simple language and simple solutions. Be bright, be brief, be gone- and youâll always be remembered. 5. Get Elected You often hear the advice to âmanage upâ and to promote yourself, making sure the higher-ups know about your achievements. And many people in the corporate world have climbed the ranks this way. But this approach is never sustainable because it lacks authenticity. In the long run, a âvote for him or herâ approach is much more powerful than âvote for me.â You want to be elected; the person who people throughout the organization want to help, want to work for, and want to see succeed. This will happen when you can authentically influence your audience throughout the organization, not just manage up. In fact, some of the best leaders I've worked with meet with cross-functional groups, at all levels, all the time. Iâm privy to a vice presidentâs calendar, and Iâve noticed that he works with a wide audience across the whole company, frequently meeting with people at all levels. As it turns out, heâs one of those who gets the most support throughout the company. Ask yourself this question, âDo I work with a diverse group of people at all levels?â If you do, great. If you don't, look for ways to extend your network to a broader set of colleagues. Itâll create more inclusion and buy-in, and a more successful career all around. Photo of shaking hands courtesy of Shutterstock.
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